Covid-19 information

We will be responding to enquiries, answering the phone, and collecting devices from Saturday 13th June, and the shop will be open Monday 15th June (subject to government restrictions) 10am-2pm Monday-Saturday

We recommend booking your device in for repair online now to reserve parts needed and avoid queuing in-store.

Smart Prime 6 Repairs

Not sure what's wrong?

Smart Prime 6 Repair Summary

We offer a postal service and also a walkin service for Customers in the Essex area, we are based in Southend so ideally located for customers in the Westcliff, Leigh, Hadleigh, Rochford and Rayleigh area's.

Every Buzz Box customer gets access to our web portal where you can track progress of your repair and easliy message Buzz box with any questions you may have with your repair.

Instructions

Pickup and Delivery Repair Service

  • 1
    Book device in online.
  • 2
    Our team will contact you to arrange collection.
  • 3
    Our technicians will repair the fault. If any other problems are found, we will re-quote you before carring out any additional work.
  • 4
    The device will be then fully tested for quality assurance.
  • 5
    We'll then contact you to arrange delivery.