We will be responding to enquiries, answering the phone, and collecting devices from Saturday 13th June, and the shop will be open Monday 15th June (subject to government restrictions) 10am-2pm Monday-Saturday
We recommend booking your device in for repair online now to reserve parts needed and avoid queuing in-store.
Is the touch screen not working correctly? i.e. being slow to respond, erratic or completely unresponsive Or has it got a Cracked Screen in this case it will look like a shattered window.
This part of the phone is also know as the Lens.
When the volume button or buttons feel flat or are not working.
Water damaged Lumia 620's are stripped and run through a cleaning process. Once a device has been cleaned, the main board is re-flowed. This will fix any damaged connections on the main board. This only costs £29.99 if successful, and £19.99 if unsuccessful. Repairs to liquid damaged devices are not always successful. If any parts of the device need replacing, we may need to re quote, without obligation.
Power Button Repair for when your power button is flat, not clicking properly or not working.
This repair is to replace the SIM reader. If a device is unable to detect the SIM card, then the chances are the SIM reader is faulty.
Please check the SIM card you are using is registered and on the correct network for the phone.
You cannot hear it ring or use the handsfree speaker.
Microphone Repair for when others can't hear you or complain that you sound quiet or muffled.
If you can't hear the person on the other end of the phone or if the sound is distorted.
Usually appears as a crack with bleeding black ink or as a white screen, Please see the more the information button for a picture of a phone with a faulty LCD.