I've booked my repair but what happens next?

If you have completed the process and paid for your repair, You should have had a confirmation email. We'll be in touch to arrange collection/delivery when we are operational. You can find out when we are operational on the home page covid19 info.

If you haven't completed payment, start again and follow the process through until PayPal payment is complete.

If you have completed payment but haven't received a confirmation email, please check your spam. If it's not there, please email lindsay@buzz-box.co.uk (other queries not relating to this may be ignored, please email quotes@buzz-box.co.uk for other enquiries.

Are you still trading in lockdown?

SEE COVID-19 INFO ON HOME PAGE (https://www.buzz-box.co.uk)

I've booked my repair but changed my mind

No problem, send us an email to quotes@buzz-box.co.uk from the address you used to book your repair and we'll cancel your repair and refund you. Refunds will be processed when we are next operating from the date stated in the Covid -19 info

I would like to get info on or book my repair but I can't find my make/model.

Email us at quotes@buzz-box.co.uk and write "CAN'T FIND" in the subject box and we'll try to answer you in time to get the parts in ready for you.

Are you still selling accessories?

If you are booking a repair and need something like a charger, case or phone tripod, just add it in the notes when you book your repair and we’ll get in touch. Unfortunately currently we aren’t selling accessories otherwise.